PASSIVE, ACTIVE, INTERACTIVE LISTENING

            Passive Listening

In the previous exercise you were using the Passive listening skill, which simply means that you were paying attention to what you were hearing.

What are some everyday activities, that you engage in, where you are a passive listener?

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What could you have done to improve your retention of the story?

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Active Listening

As the name implies, Active listening requires some action on your part, such as taking notes.

Beyond taking notes, it's important to give the speaker subtle cues that indicate you're paying attention.

If you wanted someone to know that you were listening to them, without interrupting their flow of thought, what might you do?

At a meeting:

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On the phone:

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